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I LOVE this product. It shipped very quickly and arrived on the day it was expected. It is VERY BEAUTIFUL and easy to use. The alligator clip secures in the hair very well. The hair ornament I ordered is in gold tone, which is not easy to find as most are in white/silver. I needed a gold one. It is somewhat flexible so you can bend it's shape to your needs, however -- I have discovered that the gold "leaves" are not as flexible as the rest of the ornament, as one broke off while I was trying to manipulate it :( So, do be careful with those. Still, the piece is very beautiful, true to what you see in the photo on the website. HIGHLY RECOMMED this piece. I am very happy.