How do I make a return?
As hair trials, dress fittings and weddings are postponed and rescheduled, we are offering free return shipping in the US + extended return windows (beyond our typical 30 days) for all of our customers.
For domestic returns, you can print out a free return shipping label at your convenience here.
If you think you may need a little more time to make a decision, please email us at email@example.com and we’re happy to take care of you and extend our returns window.
International customers can mail back returns to:
10 Federal Street
Salem, MA 01970
Refunds are issued 5-7 business days after your return has been delivered to our office.
How do I make an exchange?
We understand that after trying on one accessory, another may catch your eye instead. If you would like to exchange an item, simply make another purchase for a new item and send back the item you are looking to return with the information listed above. Once we receive your returned item, your credit card will be refunded within 2-3 business days.