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My experience was great! My wedding is September 2020 so I ordered a bit early just in case. Let me tell you there customer service is 5 stars! There was a little hiccup, I was originally sent the wrong color piece but Dareth Colburn sent me the return shipping to print off, and sent me the correct piece which I received in less than a week of when I contact them. Not to mention they slipped in a free pair of earrings for my troubles. Totally unexpected and unnecessary but incredibly appreciated! I'll be recommending to all of my bride to be friends and any friends that just want beautiful jewelry!